Most attacks don't break authentication — they talk a help desk into resetting it. WiKey recovers by cryptographic attestation: trusted parties sign with their own keys. No password, no phone number, no help-desk reset. A signature can't be social-engineered.
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Phishing-resistant MFA is winning at the front door, so attackers stopped knocking. They go to the help desk instead. The playbook is reliable: pass verification with breached personal data, claim a lost or broken phone, then enroll an attacker-controlled MFA device. The account is theirs — no credential ever cracked.
The one safeguard the help desk has left is a human operator judging whether the caller is who they claim to be. AI voice and video clones now defeat that check — a convincing call or a live deepfake video is enough to pass review and trigger a reset.
Any recovery flow that ultimately rests on a person being convinced is now exploitable at scale. The only durable defense is to remove human judgment from the recovery path.
MGM and Caesars (2023) were taken down by help-desk social engineering, not by cracking a password. M&S and Co-op (2025) fell the same way, and insurers and airlines were hit through the same recovery path the same year.
Mandiant has walked a single help-desk call to domain-admin access in under an hour. The reset desk is now the most reliable way into a hardened environment.
WiKey recovers an account by having trusted parties — your installer, a prior counterparty — sign with their own keys. There is no password to reset, no phone number to port, and no help-desk operator in the loop. A signature can't be social-engineered, and it can't be faked by AI voice or video.
Recovery becomes a cryptographic event, hardware-attested and deepfake-immune, instead of a conversation an attacker can win.
Most systems keep a backup of your keys precisely so they can be restored when a phone is lost — and that backup is exactly what attackers go after through the recovery process.
WiKey keys are held in the post-quantum virtual HSM and are never backed up. There is no copy to steal, no copy to restore, and therefore no reset path to exploit. The soft target simply doesn't exist.
The attacker clears identity verification using breached personal data — the same names, dates and account details already circulating from prior breaches. Knowledge-based checks were never a secret.
They tell the help desk the device is lost or broken — the standard story that justifies bypassing the existing MFA. AI voice and video clones now carry the call straight past the human check.
The operator resets access and the attacker enrolls an MFA device they control. From that moment the account answers to them — phishing-resistant MFA and all. No credential was ever cracked.
Keys live in the post-quantum virtual HSM and are never backed up — there is no copy to restore and no reset path to exploit. The soft target every attacker aims for simply isn't there.
To recover after a lost phone, your trusted parties — an installer, a prior counterparty, your chosen circle — sign with their own keys to attest that you are you. No password, no phone number, no recovery email, no help-desk operator. None of them hold or learn your keys, and you are notified the moment recovery begins. A signature can't be social-engineered, and AI voice or video can't forge it.
Agents and delegated users act under scoped, time-bound, revocable sub-identities that descend from a human owner — so every action remains traceable to a real person. Access can be narrowed, expired or revoked at any time, and a credential that's revoked or has lapsed is worthless to anyone who holds it. When a human owner leaves, their sub-identities are revoked and reassigned without anyone — superior or attacker — ever touching a key.
There is no operator who can reset an account into an attacker's hands. The single most exploited path into hardened systems is removed.
Recovery rests on signatures from trusted parties, not on a human judging a voice or video call. There is no person for an AI clone to fool.
Keys are never backed up. With nothing standing to steal and nothing to restore, the recovery process has no asset for an attacker to fetch.
Verification becomes a cryptographic event. Breached personal data, a convincing story or a spoofed call can't produce a valid signature.
Scoped, time-bound, revocable sub-identities descend from a human owner, so every action — agent or user — traces back to a real, accountable person.
Access can be narrowed, expired or revoked instantly — and a revoked or lapsed credential is worthless to whoever holds it.
A signature can't be social-engineered. Keys are held in the virtual HSM and never backed up, so there is no copy to restore and no reset path to exploit — recovery happens only when your trusted parties sign.
Designate an installer, prior counterparty, or chosen circle who can attest for you.
Lost or broken phone? Start recovery — you're notified the moment it begins.
Trusted parties sign with their own keys. No password, phone number, or help desk.
The attestation clears and access is restored — without anyone touching a key.
The breaches start at recovery. WiKey closes that door — recovery by cryptographic attestation, with no copy to restore and no help-desk reset to exploit.
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